1. High Level Commission for Information Technology, Singh Durbar, Kathmandu, Nepal

1. High Level Commission for Information Technology, Singh Durbar, Kathmandu, Nepal
What is the e-Government?
A Government which accepts information and communication technologies as a tools to transform its internal and external relationships and processes in governance to be more effective, transparent, professional and costing less to its citizens. In another terms, e-Government can be viewed as the process of creating public value with the use of Modern ICT. Indian Ministry of Communications and information Technology defines electronic governance ‘the application of information Technology to the processes of government functioning to bring about simple, moral, accountable, responsive and transparent government. Therefore, e-Government is the same government that applies ICT for its transformation to deliver better public services.
The value added by the government is the difference between the benefits that the public eventually enjoys and the resources and powers that citizens decide to give their government. The legitimacy of the government as a whole generally depends on how it creates public value”. The measurement of public value might be abstracts an UN report World Public Sector 2003 states” Difficult these things are to gauge, public value created by outcomes can be measured by the identification of causative factors (e.g. Was the government instrumental?) services can be measured by satisfaction and perception of fairness, trust, legitimacy and confidence can be measured by perceptions of overall performance of the government.
Experience of Malaysia rather wisdom from them is that e-Government is no panacea for those societies with congenitally corrupt and defective political, social and economic systems and structures. It is patently absurd to think that e-government could indeed transform a (failed state) into an efficient, credible, development oriented super state…. e-government realistically is a function of capacity, capability and political will to break away from an existing condition.
The Nepalese Government is well aware of the different roles it has to play and the role ICTs can play in performing these roles. In their e-Policy the Nepalese Government focuses on using E-Government in especially the second and the third role; the delivery of programmes and services and the usage of information infrastructures for improved internal administrative procedures. Policies and the regulatory framework will serve to further enhance the deployment of E-Government in these roles.
The benefits of appropriate use of E-Government tools are often measured in effectiveness and efficiency gains. However more importantly E-Government, if implemented well can positively influence the general publics’ perception of the trustworthiness and effectiveness of their Government. Adversely, if not implemented well E-Government projects will quite easily fail and thus lead to a decrease in citizen-trust.